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How to setup an email account in Outlook 2007

NOTE: Replace "example.co.uk" with your correct domain name.

  • Open Outlook. Select Account Settings... from the Tools menu

  • On the E-mail tab, click New.

  • Select "Manually configure server settings or additional server types" and click Next.

  • Select Internet E-mail and click Next.

Enter the following information for E-mail Accounts.

  • Your Name: Enter the name you wish recipients to see when they receive your message.
  • Email Address:This is the address that your contacts' email program will reply to your messages. This is also the address that will get recorded in your contacts' address book if they add you as a contact.
  • Account Type: POP3
  • Incoming mail server: Enter mail.example.co.uk
  • Outgoing mail server (SMTP): Enter the information provided by your Internet Service Provider
  • User Name: Enter the information emailed by the Support Team
  • Password: Check the box labelled Remember Password and enter your password in the text field.

Click the "Test Account Settings..." button.

 

Outlook will check to see if it can connect to your ISP. It will also check to see if your settings can actually reach your ISP's mail server and logon. Lastly, it will send a test message to see if everything is working.

If any "Tasks" don't get a green checkmark then write them down. Double check all your settings and try the test a second time.

If the test still fails to send the email ( i.e. it is an SMTP error) the second time call your ISP for tech support. Be sure to tell them that you are using Outlook 2007 and that you did a test connection which identified certain areas where you aren't able to use your e-mail (Those are the areas that didn't get a green checkmark). Have any errors you recieved while testing written down.

If you receive any errors receiving email (i.e. it is a POP3 error) please contact us and we will try to help you.  Have any errors you recieved while testing written down.

If you successfully tested your account settings then click the "Close" button. In the prior window, click the "Next" button and then click the "Finish" button in the final window. You're ready to e-mail your friends.

Click here to go back to the knowledge base.

 

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